Privacy Policy for Nepal Threads

This Privacy Policy describes how nepalthreads.com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Contact Information: Name, billing address, shipping address, email address, and phone number.

• Payment Information: We collect payment information (processed via secure third-party gateways). Please note that we do not store full credit card numbers on our servers.

• Order History: Details of products you have purchased.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you;

• Screen our orders for potential risk or fraud; and

• Provide you with information or advertising relating to our products or services (if you have opted-in).

   

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• Shipping Partners: We share your name and address with shipping carriers to deliver your orders internationally.

4. INTERNATIONAL DATA TRANSFERS

As we are based in Nepal and sell to international customers, your personal information may be transferred to and processed in countries outside of your residence (including the United States and Europe). We ensure that your data is protected by using secure, PCI-compliant service providers.

5. YOUR RIGHTS (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. SECURITY

We take the security of your data seriously. We use industry-standard encryption (SSL) and follow all PCI-DSS requirements to ensure your payment information is handled securely during checkout.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail atcontact@nepalthreads.com].